Returns & Exchanges

At T.Y. Fine Furniture, we take pride in our organic craftsmanship and want you to be completely satisfied with your investment. If your piece isn't the perfect fit for your home, our streamlined return process ensures a smooth resolution.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team within 30 days of delivery to start your return or exchange process for eligible furniture items.

  • 2.
    Prepare for Pickup

    Ensure the furniture is in its original condition and securely packaged to prevent damage during the return transit.

  • 3.
    Scheduled Collection

    We will coordinate with our white-glove delivery partners to schedule a convenient time to collect the item from your residence.

  • 4.
    Inspection and Refund

    Once the item arrives back at our workshop and passes inspection, we will issue a refund to your original payment method, minus applicable restocking fees.